Order Status
Has my order shipped?
	Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
	Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
	Click the “My Account / Order Status” link at the top right hand side of our site to track your order.
My order never arrived.
	Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance. *Shipping Disclaimer – The Man Store is Not Liable for any products damaged or lost during shipment, or stolen after delivery. If you received your order damaged or a package is lost in transit, it is the customer’s responsibility to contact the shipment carrier to file a claim. However, in good faith, The Man Store will work with the customer and the shipping carrier to locate the missing package and resolve the issue. Unfortunately, Shipping inquiries with UPS and other carriers often take time to investigate. In addition, it is the responsibility of the customer to choose an appropriate and safe location when entering a shipping address. Packages stolen by porch pirates are on the rise and The Man Store is not liable should this occur. If the customer would prefer to add shipping insurance, Please call our Customer Service Department prior to placing an order so that shipping with insurance option can be added. Any questions, regarding shipping or other inquiries, please call Customer Service at 931-651-1044.
An item is missing from my shipment.
	Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
My product is missing parts.
	Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
When will my backorder arrive?
	Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.